What are my rights when I buy goods and they are faulty
Under English law, traders need to comply with the legislation and regulations on the sale of goods. The law on this area has evolved over many years and is principally set out in a few key pieces of legislation. All buyers of goods and services are entitled to remedies under the legislation but consumers are entitled to a greater range of remedies. ‘Consumers’ are people who are buying for themselves, that is, not for their trade, business or profession. All buyers are entitled to goods of satisfactory quality but cannot, for example, expect a legal remedy for fair wear and tear or a fault they should have discovered on reasonable inspection. We can advise as to the likelihood of success of your case, help write letters and start court proceedings in these types of matters.